Returns & Exchanges
At Treasurebox, we want you to love every piece of furniture and decor in your home. If your purchase isn't a perfect fit, we offer a hassle-free 30-day return policy for items in their original condition and packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully repackage your items in their original boxes, ensuring all hardware, assembly instructions, and protective padding are included to prevent damage.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location or schedule a bulky item pickup.
- 4.Quality Inspection & Refund
Once our warehouse team verifies the item's condition, we will process your refund or store credit within 5 to 7 business days.